Upon purchasing any of our products you are acknowledging a clear understanding that we are selling products containing CBD (cannabidiol) in various forms. These statements have not been evaluated by the FDA and are not intended to diagnose, treat or cure any disease. Always check with your physician before starting a new dietary supplement program. We are dedicated to complete compliance with FDA regulations and as such because these products have not been evaluated by the FDA, we make no claims as to any benefits for products containing CBD. If you decide to purchase our products, you’re purchasing this product with the understanding of the present status of CBD products.
Please email firstname.lastname@example.org if there are any issues with the product you received and we are more than happy to speak with you. If you are still wanting to return your unopened product please see below what is considered an acceptable return and our returns process.
You may return only products that are damaged, defective or unopened and unused products within seven (7) days of receiving delivery, for a refund or product credit. If there is a problem with any product you receive you must notify us within 48 hours of receiving the product or we will not be able to know if it was stored correctly or broken after delivery. In rare cases we might offer a product credit if the situation is relevant. If we have agreed to a refund or credit you for a product we will reimburse the return shipping cost if the return is a result of our error, you receive an incorrect item or damaged item. All product returns must be accompanied with a written statement detailing the reasons for the return and a copy of the appropriate invoice number.
If you have any questions about whether your product is eligible for return, please feel free to email us at email@example.com.
Please also note that we do not have a money back guarantee as CBD affects everyone differently. We are not able to accept returns on any product that has been opened or used.
1)Email us at firstname.lastname@example.org as soon as possible to alert us that you will be returning your unopened product within the seven day time limit and request the return shipping address. 2)Once you have shipped your product back to us please also email the tracking number to email@example.com so we can keep an eye out for it.
3)Once we receive your package back at our facility and can confirm its condition, we will then issue a refund for the unopened product less a 20% restocking fee and email you a confirmation. Please allow 7 to 10 days for the refund to post to your statement.
If you have any questions regarding our return policy, please email firstname.lastname@example.org. We will only accept returns from purchases made on Bestil.com